Noticeboard

ALL ADVICE REGARDING COVID19 CAN BE FOUND AT  www.gov.uk/coronavirus


PATIENT NOTICE

HALF DAY CLOSURES 2022

Northgate surgery is closed for weekends and bank holidays.

The practice closes at 2pm on the following dates…

 

Wednesday

12th January

Tuesday

7th June

Thursday

3rd February

Wednesday

27th July

Tuesday

22nd March

Wednesday

21st September

Wednesday

27th April

Thursday

20th October

Thursday

19th May

Tuesday

8th November

 

  

For medical advice please dial NHS 111. For medical emergencies please call 999

                            

Make your appointment at the surgery in the usual way, by phone or in person at the reception desk. About two working days before your appointment, our computer system will automatically create a message with the details of your forthcoming appointment. This message will be sent as a text to the mobile phone number you have given us

 


Q Which appointments will I be reminded about by text?

A Text reminders will be sent for appointments with a GP, practice nurse or for a blood test. There are some services offered at the practice by visiting clinicians, and these would usually be excluded from the text reminder service.

Q What happens if I no longer want to receive text reminders?

A When you tell us, either in person at the surgery or on the telephone we will remove your number from the SMS text service.

Q What if I change my mobile number?

A Once we know the new number, we can continue the reminder service to your new mobile.

Q Will you send other information to me by text?

A We may send occasional messages about clinics you might wish to attend, e.g. Seasonal Flu immunisation.

Q How secure is this service?

A The information comes from our computer system at the surgery, which is highly secure. Mobile networks are secure and the mobile companies put very strict controls in place to prevent individuals from misusing network technology. It is extremely unlikely an individual text message would be read, and it would take high level system administrator access to do it. Once the message reaches the mobile phone, it is only as secure as you keep your phone.

Q Who can I ask if I have another question?

A The reception staff are happy to answer.

 

 
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